The following are the terms of service of “SHE IS MAGNETIC” offered and provided by Raquel Rose Coaching, LLC (“Raquel Rose”) which is a course offered to you under these terms (the “Terms of Service”). Please refer to our Privacy Policy page for the terms relating to the use of the raquelrosecoaching.com website (“the Site”). Privacy Policy [https://raquelrosecoaching.com/privacy-policy-2/] in this regard, both agreements are collectively referred to as the “Agreements”. Please note that all references to Raquel Rose refer to Raquel Rose Coaching, LLC.
Prior to your use of any of the offerings provided by Raquel Rose (as defined and outlined below within this agreement) and prior to your purchase and your request for services, you are required to read, understand and accept these terms. Prior to purchase, you will be required to confirm that you have read and reviewed and accept these Terms of Service by checking the box which states “I have read and reviewed the Terms of Service and agree to be bound by them.” Your checking of this box shall be construed as your digital signature and voluntary acceptance of these terms.
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH RAQUEL ROSE COACHING, LLC, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.
Occasionally we may, at our discretion, make changes to the Agreements. When we make material changes to the Agreements, we’ll provide you with prominent notice (for example by sending you an email.) Your continued use of the Service after the changes have been made will constitute your acceptance of the changes.
SERVICES
1.1 Raquel Rose provides various offerings to its customers, these services include support, coaching and training to individuals who want to improve their relationships with themselves. Customers will be provided with online training programs including the specific items identified under the respective product and service they purchase (the “Service” or collectively referred to as the “Services”).
1.2 Raquel Rose customers may purchase the following Offerings:
SHE IS MAGNETIC Payment Options:
- Installment Plan – $376.00
- Two consecutive monthly payments of $188.00.
- One Time Payment – $333.00
- Initial onetime payment of $333.00.
If you decide to utilize one of the Installment Plan options above, you understand and agree that you will pay the full price and that any missed installment payments may result in an acceleration of the Installment Plan and removal of access to the Services. Removal of access will not change your obligation to pay the full amount which is due upon the initial granting of access to the Services.
SERVICES DEFINED
SHE IS MAGNETIC
The details of what is provided under this offering are detailed here: https://raquelrosecoaching.com/she-is-magnetic/ and include a variety of educational and training sessions provided via an online course format with digital and video offerings. These may be altered and augmented from time to time to stay current, however the Services are provided in the form and format as they are made available to you.
Collectively, the foregoing list of services and any other services offered by Raquel Rose are referred to as the ‘Services’.
Due to the personalized nature of the Services, Raquel Rose may also offer other services add-ons on an a la carte basis which may be purchased separately. Upon purchasing our Services, you will receive exclusive information regarding all Services provided and information to cater to your business needs and goals. The Terms of this agreement will apply to any Services offered by Raquel Rose. Please note that our calls, text messages, and emails may be recorded and monitored for training purposes.
If you have any questions in relation to membership support, please contact us at [raquelrosecoaching@gmail.com] for clarification.
1.3 Requests for Services that fall outside of those outlined under any membership will be priced on an a la carte basis to be determined by Raquel Rose. Members acknowledge that any provision of these a la carte Services will be governed by Raquel Rose’s standard terms of service as set out therein.
1.4 Your access to and use of the content platform site may be interrupted from time to time as a result of maintenance or repair or any other reason within or outside the control of Raquel Rose.
1.5 Order Acceptance and Cancellation. You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
1.6 Prices and Payment Terms.
(a) Prices posted on this Site may be different than prices offered by us through promotions online, on social media, or with affiliates or brand partners. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
(b) We may offer from time to time promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
(c) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept MasterCard, Visa, American Express and Discover for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.
YOUR PURCHASE
2.1 When signing up for Raquel Rose services, you are required to provide registration information. We use this information to create an account profile for you on our system which centralizes your membership details, and all your membership requests (your “Account”). The registration information you provide must be yours and accurate. Any failure to notify us of any changes to this information constitutes a breach of our Terms of Service.
2.2 Upon signing up to any membership, you are required to provide one primary contact email address, phone number and address which we will use to communicate with you.
2.3 You are solely responsible for maintaining the confidentiality and security of your account and for all activities that occur on or through your account on our site. You are required to immediately notify Raquel Rose of any security breach of your account and we accept no liability for any losses arising out of the unauthorized use.
2.4 You accept that Raquel Rose makes no warranties regarding your potential traffic growth, reach, following, engagement and or any other increase in your blog or personal brand performance as a result of purchasing Raquel Rose’s Services.
OUR OBLIGATIONS.
3.1 By signing up and joining the Raquel Rose service as a client, Raquel Rose is obligated to provide you with the following:
* Deliverables Contained within Your Purchased Offering
* Access to Customer Course Group Chat
* Access to support from our Staff
These are collectively referred to as the ‘Deliverables’.
3.2 Upon implementation of the Deliverables, you accept and acknowledge that our obligations under the Service have been met and receipt of these Deliverables constitutes your acceptance to continue the Service.
3.3 In the event that you no longer wish to continue your membership, you must observe the termination clauses under this Agreement.
CUSTOMER OBLIGATIONS.
4.1 Due to the nature of the Service, Raquel Rose recommends that members undertake an active approach to implement the strategic advice provided under the Service in order to achieve the greatest potential for your business endeavor.
4.2 You acknowledge that you shall be responsible for (i) providing access and information for Raquel Rose to perform its obligations under the Agreements, (ii) payment in full for the price and or installment payment each month, and (iii) adherence to these Terms of Service.
RIGHTS YOU GRANT US
5.1 You grant Raquel Rose the right to charge the method of payment provided for the full price of all Services pursuant to the purchase option you Agree to.
PAYMENT.
6.1 You agree that you will pay for the Services upon purchasing a Raquel Rose package by paying up front, or by enrolling in a Installment Plan, as defined above. The amount of which you are required to pay is determined by the service plan you choose.
6.2 Your membership will activate immediately upon successful completion of your sign up and payment (“the Effective Date”). You shall, on the Effective Date be provided access to Raquel Rose products and services, but you must maintain at all times up-to-date and complete payment details. If you elect the Installment Plan Payment Option, you also agree to enroll in an automatic payment enrollment process (“AutoPay”) wherein your card will be stored and charged each month on the first of the month until you cancel your plan.
6.3 Following the Effective Date of your purchase, your payment to Raquel Rose will be placed on AutoPay unless you cancel your Installment Plan via written request to [raquelrosecoaching@gmail.com]. However, cancellation of your AutoPay will not waive your obligation to pay full price for the products and services you were provided. Upon cancellation, the full amount of the balance remaining will become due and payable within five (5) days before the end of the current Installment Period.
6.4 Raquel Rose may charge your payment method for any Services purchased and for any additional amounts (including any taxes and late fees or amounts due) that may be accrued by or in connection with your Purchase.
6.5 Raquel Rose may change the price for the Product Offerings fees from time to time and will communicate any price changes to you in advance and, if applicable, how to accept those changes.
6.6 YOU ARE RESPONSIBLE FOR THE TIMELY AND FULL PAYMENT OF ALL FEES AND ACCEPT LIABILITY ON BEHALF OF ANY THIRD PARTY IN THE EVENT OF LATE PAYMENT. FAILURE TO RECEIVE TIMELY PAYMENT WILL RESULT IN A SUSPENSION OF SERVICE AND CANCELLATION OF YOUR ACCOUNT WITH THE BALANCE DUE UPON CANCELLATION. YOU AGREE TO ANY AND ALL LATE PENALTIES, COLLECTION COSTS, AND REASONABLE ATTORNEY FEES IN FURTHERANCE OF COLLECTION OF PAST DUE AMOUNTS.
6.7 If Raquel Rose has not received payment at the beginning of each Installment Period, and without prejudice to any other rights and remedies, Raquel Rose may, without liability to any member cease to perform all or part of the Services until payment is received or restrict access to any member of the products and services provided.
6.8 In the event of clause 6.7, Raquel Rose shall be under no obligation to provide any or all of the Services during the period of any unpaid Installment Plan. Upon receipt of payment for the full balance, membership access will be restored.
6.9 Payment processing may be performed and facilitated by a third party, such as PayPal, which have their own policies and terms in relation to that payment and data. We request that you observe these terms and policies before agreeing to these Terms.
CANCELLATION AND TERMINATION OF SERVICES.
7.1 You may cancel your membership account at any time. If you cancel, THE REMAINING BALANCE WILL BECOME DUE BEFORE THE END OF THE THEN CURRENT INSTALLMENT PERIOD. The cancellation will take effect after the last day of the current Installment Plan, the balance has not been paid, we will terminate your account accordingly and pursue the balance due.
7.2 If you wish to cancel your account, you must contact us with your cancellation request via email at [raquelrosecoaching@gmail.com].
7.3 You understand and agree that a cancellation of your account will not result in a refund of any fees already paid to us and all Services that were paid for will be completed to the best of our abilities and control. An inability to perform the Services as a result of your acts or omissions will NOT result in a refund. If services are not performed due to reasons caused by Raquel Rose a refund may be issued under the sole discretion of Raquel Rose after a reasonable review of the issue that arose.
7.4 In the event that you cancel your account and re-activate it at a later date, all terms will apply from the date you re-purchased the Services.
7.5 Raquel Rose at its sole discretion may terminate or suspend your account immediately without notice if, in the sole discretion of Raquel Rose: (a) you are in breach of any of the Terms of Service (including but not limited to all policies regarding abuse and acceptable use of the Service) or any license for Third Party Software; (b) your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, Raquel Rose’s network, or the use and enjoyment of Raquel Rose’s other users; (c) Raquel Rose receives an order from a court to terminate the Service you are availing ; (d) if Raquel Rose for any reason ceases to offer the Service; (e) if you are no longer Raquel Rose’s customer, or (f) Raquel Rose determines that you are abusing the Service and/or not adhering to the guidance and suggestions provided by Raquel Rose; (g) for breach of the Payment Terms under these Terms of Service, and (f) at its discretion.
In the event of any of the examples raised above, Raquel Rose may refuse to accept your request for the Service, renewal or re-purchase following a termination or suspension of your use of the Service.
REFUNDS
For all online courses (SHE IS MAGNETIC), we offer a 30-day refund period for purchases from the time and date of original purchase.
In order to qualify for a refund, you must submit proof that you did the work in SHE IS MAGNETIC, applied the recommended strategies and it did not work for you. All refunds are discretionary as determined by Raquel Rose’s team.
In the unlikely event that the strategies in SHE IS MAGNETIC do not work for you, please submit a refund request to our support team by the 30th day at 11:59 pm PST. We will not provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.
To request a refund, please email raquelrosecoaching@gmail.com with an explanation of your reasoning for requesting a refund, as well as the following items…
SHE IS MAGNETIC:
– A copy of your worksheets and exercises completed from all workshops
– Proof of active participation in the SHE IS MAGNETIC Group Chat
– Proof of active collaboration with the other participants
– Proof of completed workshops and meditations
INTELLECTUAL PROPERTY
8.1 You agree that Raquel Rose owns all intellectual property rights created in the provision of the Services. Raquel Rose and its licensors own all right, title, and interest in and to Services and the systems and materials used to provide such Services including all modifications, improvements, upgrades and derivative works. You agree to assign all right, title, and interest you may have in the foregoing to us. Except for the express rights granted herein, we do not grant any other licenses, whether express or implied, to any of Raquel Rose’s intellectual property including software, services, and products.
8.2 Except as expressly stated herein, these Terms of Service do not grant you any rights to, or in, patents, copyright, database right, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Services.
8.3 All Raquel Rose logos, designs, scripts, reports, insights, tips, tricks and information created during the provision of services, are intellectual property of Raquel Rose.
8.4 Any use of intellectual property owned by Raquel Rose may not be used in connection with the sale or distribution of any product or service by you without our prior written consent, misappropriation of any intellectual property or trade secrets owned by Raquel Rose may result in an action for enforcement or in an effort to recover damages. Raquel Rose reserves the right to pursue a claim from any misconduct or improper dissemination and use of its intellectual property by any Client or third party or affiliate of Client.
MARKETING
9.1 You acknowledge that, from time to time, Raquel Rose may wish to refer to its relationship with you as a Client in its promotional literature and marketing materials. On acceptance of these terms, you consent to being referenced in such promotional material with the inclusion of images, words and feedback and any comments you may post to Raquel Rose chat boards and groups (ie. Geneva Group Chat).
9.2 Raquel Rose reserves the right to include quotes or summaries of reviews or comments from any members including their name, industry and website related to their Product Offering with Raquel Rose.
THIRD PARTY PRODUCTS AND/OR SERVICES.
10.1 As part of the Services, Raquel Rose may suggest that you acquire, install and use certain third party software or services (“Third Party Software”). Third Party Software is licensed to you by the respective owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth by such owners or licensees before installing Third Party Software, whether Raquel Rose assists you in the acquisition, installation, and/or use of Third Party Software. Raquel Rose has no responsibility or rights to the Third Party Software and does not license Third Party Software to you or make any representation or warranty regarding the Third Party Software.
10.2 Raquel Rose would like to disclose that further to the provision of our Services, there is a monetary relationship between certain services recommended within our membership and the owner of that third party product or service (the “Affiliate” or collectively referred to as “Affiliates”). This clause is provided for the purpose of disclosing Raquel Rose’s financial relationship with Affiliates, advertisers, sponsors and other third parties that we work with within our membership. In the event that you decide to purchase a product or service recommended by Raquel Rose, Raquel Rose may receive additional compensation from that purchase from the Affiliate. Despite the foregoing, Raquel Rose and our representatives provide our honest opinions and commercial experiences as they relate to the products and services that are recommended.
INDEMNITY.
11.1 You hereby expressly and irrevocably indemnify and hold harmless Raquel Rose against claims, actions, proceedings, losses, damages, expenses and costs arising out of or in connection with the use of the Service.
11.2 You agree that this discharge of liability will apply to Raquel Rose and its affiliated companies including its and their directors, employees, agents, representatives, independent contractors, licensees and assignees. You agree that this discharge of liability will apply to any and all proceedings, debts, claims and demands (both in law and equity) which you have had in the past, present or may have in the future arising directly or indirectly out of your use of the Raquel Rose Site and/or Raquel Rose Services.
11.3 You hereby agree that Raquel Rose and its affiliated companies including its and their directors, employees, representatives, independent contractors, licensees and assignees, shall have no liability for any damage caused by errors made in connection with the Services.
11.4 You accept that all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this agreement. Nothing in this agreement excludes the liability for death or personal injury caused by Raquel Rose’s gross negligence or for fraud.
11.5 You hereby agree that Raquel Rose shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under this agreement.
11.6 You agree to indemnify Raquel Rose against all claims, losses, expenses, damages and costs relating to any breach of these Terms, material and/or the use of or reliance upon the Services, by you or any person acting on your behalf when accessing or making edits on your content management system.
LIMITATION OF LIABILITY.
12.1 Raquel Rose shall not be liable under any circumstances to you under any legal or equitable theory, including but not limited to contract, tort, strict liability, negligence, common law or with respect to the site, the service or any content (i) for any lost profits, loss of use, or actual, special, indirect, incidental, punitive, or consequential damages of any kind whatsoever.
12.2 RAQUEL ROSE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW. YOU ACCEPT THAT YOUR SOLE REMEDY SHALL BE YOUR ABILITY TO TERMINATE THE SERVICE. OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.
FORCE MAJEURE.
13.1 Raquel Rose shall have no liability to you under this agreement if it is prevented from or delayed in performing its obligations under this agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other commercial disputes, failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of machinery, fire, flood, storm or default of suppliers or sub-contractors.
CHANGES TO OUR TERMS.
14.1 It is at the sole discretion of Raquel Rose to modify or replace the terms at any time. Raquel Rose will notify you of any modification to our Terms via email correspondence or with a clear notification upon your visit to our Site. You are responsible for reviewing our Terms upon notification of any change and continuing use of our Services shall constitute your acceptance of these Terms.
DISPUTE RESOLUTION AND BINDING ARBITRATION – NON-COLLECTION
15.1
- YOU AND RAQUEL ROSE COACHING, LLC ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE NON-COLLECTION CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.
- The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 15. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.
The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.
- You may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention do so within 60 days of your purchase. The arbitration or small-claims court proceeding will be limited solely to your individual dispute or controversy.
- You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR RAQUEL ROSE COACHING, LLC WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
If you would like to Opt-Out of the Arbitration Agreement, please contact us within thirty (30) days of your purchase at raquelrosecoaching@gmail.com so that we may accept your decision to opt-out. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.
15.2 Collections Actions for amounts past due or unpaid may be brought by Raquel Rose against you in a Court of competent jurisdiction to oversee this type of claim. You agree to be held liable for any costs of collection, including but not limited to, attorneys’ fees, court costs, late fees and collection costs. You agree to avail yourself to the sole jurisdiction of New York State for these types of claims to enforce past due amounts in a collection action.
MISCELLANEOUS.
16.1 These Terms apply to the use of our Services and do not create any agency, employment, partnership or joint venture, or employment with any person or persons who agree to be bound by them.
16.2 Raquel Rose shall not be liable for any failure to perform its obligations under these Agreements in circumstances beyond reasonable control. We accept no responsibility for any electronic, server or communications failure.
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The following are the terms of service of “The Healthy Habit Bootcamp” and “The Procrastination Clearing Workshop” offered and provided by Raquel Rose Coaching, LLC (“Raquel Rose”) which is a course offered to you under these terms (the “Terms of Service”). Please refer to our Privacy Policy page for the terms relating to the use of the raquelrosecoaching.com website (“the Site”). Privacy Policy [https://raquelrosecoaching.com/privacy-policy-2/] in this regard, both agreements are collectively referred to as the “Agreements”. Please note that all references to Raquel Rose refer to Raquel Rose Coaching, LLC.
Prior to your use of any of the offerings provided by Raquel Rose (as defined and outlined below within this agreement) and prior to your purchase and your request for services, you are required to read, understand and accept these terms. Prior to purchase, you will be required to confirm that you have read and reviewed and accept these Terms of Service by checking the box which states “I have read and reviewed the Terms of Service and agree to be bound by them.” Your checking of this box shall be construed as your digital signature and voluntary acceptance of these terms.
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH RAQUEL ROSE COACHING, LLC, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.
Occasionally we may, at our discretion, make changes to the Agreements. When we make material changes to the Agreements, we’ll provide you with prominent notice (for example by sending you an email.) Your continued use of the Service after the changes have been made will constitute your acceptance of the changes.
SERVICES
1.1 Raquel Rose provides various offerings to its customers, these services include support, coaching and training to individuals who want to build healthy habits and improve their relationships with themselves. Customers will be provided with online training programs including the specific items identified under the respective product and service they purchase (the “Service” or collectively referred to as the “Services”).
1.2 Raquel Rose customers may purchase the following Offerings:
The Healthy Habit Bootcamp Payment Options:
• Installment Plan – $546.70
• Two consecutive monthly payments of $273.35.
• One Time Payment – $497.00
• Initial onetime payment of $497.00.
The Procrastination Clearing Workshop Payment Options:
• One Time Payment – $97.00
• Initial onetime payment of $97.00.
If you decide to utilize one of the Installment Plan options above, you understand and agree that you will pay the full price and that any missed installment payments may result in an acceleration of the Installment Plan and removal of access to the Services. Removal of access will not change your obligation to pay the full amount which is due upon the initial granting of access to the Services.
SERVICES DEFINED
The Healthy Habit Bootcamp
The details of what is provided under this offering are detailed here: https://raquelrosecoaching.com/hhbc-sales/ and include a variety of educational and training sessions provided via an online course format with digital and video offerings. These may be altered and augmented from time to time to stay current, however the Services are provided in the form and format as they are made available to you.
Collectively, the foregoing list of services and any other services offered by Raquel Rose are referred to as the ‘Services’.
Due to the personalized nature of the Services, Raquel Rose may also offer other services add-ons on an a la carte basis which may be purchased separately. Upon purchasing our Services, you will receive exclusive information regarding all Services provided and information to cater to your business needs and goals. The Terms of this agreement will apply to any Services offered by Raquel Rose. Please note that our calls, text messages, and emails may be recorded and monitored for training purposes.
If you have any questions in relation to membership support, please contact us at [raquelrosecoaching@gmail.com] for clarification.
1.3 Requests for Services that fall outside of those outlined under any membership will be priced on an a la carte basis to be determined by Raquel Rose. Members acknowledge that any provision of these a la carte Services will be governed by Raquel Rose’s standard terms of service as set out therein.
1.4 Your access to and use of the content platform site may be interrupted from time to time as a result of maintenance or repair or any other reason within or outside the control of Raquel Rose.
1.5 Order Acceptance and Cancellation. You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
1.6 Prices and Payment Terms.
(a) Prices posted on this Site may be different than prices offered by us through promotions online, on social media, or with affiliates or brand partners. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
(b) We may offer from time to time promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
(c) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept MasterCard, Visa, American Express and Discover for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.
YOUR PURCHASE
2.1 When signing up for Raquel Rose services, you are required to provide registration information. We use this information to create an account profile for you on our system which centralizes your membership details, and all your membership requests (your “Account”). The registration information you provide must be yours and accurate. Any failure to notify us of any changes to this information constitutes a breach of our Terms of Service.
2.2 Upon signing up to any membership, you are required to provide one primary contact email address, phone number and address which we will use to communicate with you.
2.3 You are solely responsible for maintaining the confidentiality and security of your account and for all activities that occur on or through your account on our site. You are required to immediately notify Raquel Rose of any security breach of your account and we accept no liability for any losses arising out of the unauthorized use.
2.4 You accept that Raquel Rose makes no warranties regarding your potential traffic growth, reach, following, engagement and or any other increase in your blog or personal brand performance as a result of purchasing Raquel Rose’s Services.
OUR OBLIGATIONS.
3.1 By signing up and joining the Raquel Rose service as a client, Raquel Rose is obligated to provide you with the following:
* Deliverables Contained within Your Purchased Offering
* Access to Customer Course Group Chat
* Access to support from our Staff
These are collectively referred to as the ‘Deliverables’.
3.2 Upon implementation of the Deliverables, you accept and acknowledge that our obligations under the Service have been met and receipt of these Deliverables constitutes your acceptance to continue the Service.
3.3 In the event that you no longer wish to continue your membership, you must observe the termination clauses under this Agreement.
CUSTOMER OBLIGATIONS.
4.1 Due to the nature of the Service, Raquel Rose recommends that members undertake an active approach to implement the strategic advice provided under the Service in order to achieve the greatest potential for your business endeavor.
4.2 You acknowledge that you shall be responsible for (i) providing access and information for Raquel Rose to perform its obligations under the Agreements, (ii) payment in full for the price and or installment payment each month, and (iii) adherence to these Terms of Service.
RIGHTS YOU GRANT US
5.1 You grant Raquel Rose the right to charge the method of payment provided for the full price of all Services pursuant to the purchase option you Agree to.
PAYMENT.
6.1 You agree that you will pay for the Services upon purchasing a Raquel Rose package by paying up front, or by enrolling in a Installment Plan, as defined above. The amount of which you are required to pay is determined by the service plan you choose.
6.2 Your membership will activate immediately upon successful completion of your sign up and payment (“the Effective Date”). You shall, on the Effective Date be provided access to Raquel Rose products and services, but you must maintain at all times up-to-date and complete payment details. If you elect the Installment Plan Payment Option, you also agree to enroll in an automatic payment enrollment process (“AutoPay”) wherein your card will be stored and charged each month on the first of the month until you cancel your plan.
6.3 Following the Effective Date of your purchase, your payment to Raquel Rose will be placed on AutoPay unless you cancel your Installment Plan via written request to [raquelrosecoaching@gmail.com]. However, cancellation of your AutoPay will not waive your obligation to pay full price for the products and services you were provided. Upon cancellation, the full amount of the balance remaining will become due and payable within five (5) days before the end of the current Installment Period.
6.4 Raquel Rose may charge your payment method for any Services purchased and for any additional amounts (including any taxes and late fees or amounts due) that may be accrued by or in connection with your Purchase.
6.5 Raquel Rose may change the price for the Product Offerings fees from time to time and will communicate any price changes to you in advance and, if applicable, how to accept those changes.
6.6 YOU ARE RESPONSIBLE FOR THE TIMELY AND FULL PAYMENT OF ALL FEES AND ACCEPT LIABILITY ON BEHALF OF ANY THIRD PARTY IN THE EVENT OF LATE PAYMENT. FAILURE TO RECEIVE TIMELY PAYMENT WILL RESULT IN A SUSPENSION OF SERVICE AND CANCELLATION OF YOUR ACCOUNT WITH THE BALANCE DUE UPON CANCELLATION. YOU AGREE TO ANY AND ALL LATE PENALTIES, COLLECTION COSTS, AND REASONABLE ATTORNEY FEES IN FURTHERANCE OF COLLECTION OF PAST DUE AMOUNTS.
6.7 If Raquel Rose has not received payment at the beginning of each Installment Period, and without prejudice to any other rights and remedies, Raquel Rose may, without liability to any member cease to perform all or part of the Services until payment is received or restrict access to any member of the products and services provided.
6.8 In the event of clause 6.7, Raquel Rose shall be under no obligation to provide any or all of the Services during the period of any unpaid Installment Plan. Upon receipt of payment for the full balance, membership access will be restored.
6.9 Payment processing may be performed and facilitated by a third party, such as PayPal, which have their own policies and terms in relation to that payment and data. We request that you observe these terms and policies before agreeing to these Terms.
CANCELLATION AND TERMINATION OF SERVICES.
7.1 You may cancel your membership account at any time. If you cancel, THE REMAINING BALANCE WILL BECOME DUE BEFORE THE END OF THE THEN CURRENT INSTALLMENT PERIOD. The cancellation will take effect after the last day of the current Installment Plan, the balance has not been paid, we will terminate your account accordingly and pursue the balance due.
7.2 If you wish to cancel your account, you must contact us with your cancellation request via email at [raquelrosecoaching@gmail.com].
7.3 You understand and agree that a cancellation of your account will not result in a refund of any fees already paid to us and all Services that were paid for will be completed to the best of our abilities and control. An inability to perform the Services as a result of your acts or omissions will NOT result in a refund. If services are not performed due to reasons caused by Raquel Rose a refund may be issued under the sole discretion of Raquel Rose after a reasonable review of the issue that arose.
7.4 In the event that you cancel your account and re-activate it at a later date, all terms will apply from the date you re-purchased the Services.
7.5 Raquel Rose at its sole discretion may terminate or suspend your account immediately without notice if, in the sole discretion of Raquel Rose: (a) you are in breach of any of the Terms of Service (including but not limited to all policies regarding abuse and acceptable use of the Service) or any license for Third Party Software; (b) your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, Raquel Rose’s network, or the use and enjoyment of Raquel Rose’s other users; (c) Raquel Rose receives an order from a court to terminate the Service you are availing ; (d) if Raquel Rose for any reason ceases to offer the Service; (e) if you are no longer Raquel Rose’s customer, or (f) Raquel Rose determines that you are abusing the Service and/or not adhering to the guidance and suggestions provided by Raquel Rose; (g) for breach of the Payment Terms under these Terms of Service, and (f) at its discretion.
In the event of any of the examples raised above, Raquel Rose may refuse to accept your request for the Service, renewal or re-purchase following a termination or suspension of your use of the Service.
REFUNDS
For all online courses (The Healthy Habit Bootcamp) and (The Procrastination Clearing Workshop), we offer a 30-day refund period for purchases from the time and date of original purchase.
In order to qualify for a refund, you must submit proof that you did the work in The Healthy Habit Bootcamp and The Procrastination Clearing Workshop, applied the recommended strategies and it did not work for you. All refunds are discretionary as determined by Raquel Rose’s team.
In the unlikely event that the strategies in The Healthy Habit Bootcamp and The Procrastination Clearing Workshop do not work for you, please submit a refund request to our support team by the 30th day at 11:59 pm PST. We will not provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.
To request a refund, please email raquelrosecoaching@gmail.com with an explanation of your reasoning for requesting a refund, as well as the following items…
The Healthy Habit Bootcamp:
– A copy of your worksheets from all modules
– Screenshots of social media postings reflecting course teachings
– Proof of active participation in The Healthy Habit Group Chat
– Proof of active collaboration with your accountability partner
– Proof of attendance to bi-weekly live coaching calls
– Screenshot of your completion of the entirety of the Bootcamp
The Procrastination Clearing Workshop:
– A copy of your Dream Map Worksheet
– Journaling or reflections from the PCW Meditation
– Screenshot of your completion of the entirety of the workshop
INTELLECTUAL PROPERTY
8.1 You agree that Raquel Rose owns all intellectual property rights created in the provision of the Services. Raquel Rose and its licensors own all right, title, and interest in and to Services and the systems and materials used to provide such Services including all modifications, improvements, upgrades and derivative works. You agree to assign all right, title, and interest you may have in the foregoing to us. Except for the express rights granted herein, we do not grant any other licenses, whether express or implied, to any of Raquel Rose’s intellectual property including software, services, and products.
8.2 Except as expressly stated herein, these Terms of Service do not grant you any rights to, or in, patents, copyright, database right, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Services.
8.3 All Raquel Rose logos, designs, scripts, reports, insights, tips, tricks and information created during the provision of services, are intellectual property of Raquel Rose.
8.4 Any use of intellectual property owned by Raquel Rose may not be used in connection with the sale or distribution of any product or service by you without our prior written consent, misappropriation of any intellectual property or trade secrets owned by Raquel Rose may result in an action for enforcement or in an effort to recover damages. Raquel Rose reserves the right to pursue a claim from any misconduct or improper dissemination and use of its intellectual property by any Client or third party or affiliate of Client.
MARKETING
9.1 You acknowledge that, from time to time, Raquel Rose may wish to refer to its relationship with you as a Client in its promotional literature and marketing materials. On acceptance of these terms, you consent to being referenced in such promotional material with the inclusion of images, words and feedback and any comments you may post to Raquel Rose chat boards and groups (ie. Facebook Groups).
9.2 Raquel Rose reserves the right to include quotes or summaries of reviews or comments from any members including their name, industry and website related to their Product Offering with Raquel Rose.
THIRD PARTY PRODUCTS AND/OR SERVICES.
10.1 As part of the Services, Raquel Rose may suggest that you acquire, install and use certain third party software or services (“Third Party Software”). Third Party Software is licensed to you by the respective owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth by such owners or licensees before installing Third Party Software, whether Raquel Rose assists you in the acquisition, installation, and/or use of Third Party Software. Raquel Rose has no responsibility or rights to the Third Party Software and does not license Third Party Software to you or make any representation or warranty regarding the Third Party Software.
10.2 Raquel Rose would like to disclose that further to the provision of our Services, there is a monetary relationship between certain services recommended within our membership and the owner of that third party product or service (the “Affiliate” or collectively referred to as “Affiliates”). This clause is provided for the purpose of disclosing Raquel Rose’s financial relationship with Affiliates, advertisers, sponsors and other third parties that we work with within our membership. In the event that you decide to purchase a product or service recommended by Raquel Rose, Raquel Rose may receive additional compensation from that purchase from the Affiliate. Despite the foregoing, Raquel Rose and our representatives provide our honest opinions and commercial experiences as they relate to the products and services that are recommended.
INDEMNITY.
11.1 You hereby expressly and irrevocably indemnify and hold harmless Raquel Rose against claims, actions, proceedings, losses, damages, expenses and costs arising out of or in connection with the use of the Service.
11.2 You agree that this discharge of liability will apply to Raquel Rose and its affiliated companies including its and their directors, employees, agents, representatives, independent contractors, licensees and assignees. You agree that this discharge of liability will apply to any and all proceedings, debts, claims and demands (both in law and equity) which you have had in the past, present or may have in the future arising directly or indirectly out of your use of the Raquel Rose Site and/or Raquel Rose Services.
11.3 You hereby agree that Raquel Rose and its affiliated companies including its and their directors, employees, representatives, independent contractors, licensees and assignees, shall have no liability for any damage caused by errors made in connection with the Services.
11.4 You accept that all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this agreement. Nothing in this agreement excludes the liability for death or personal injury caused by Raquel Rose’s gross negligence or for fraud.
11.5 You hereby agree that Raquel Rose shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under this agreement.
11.6 You agree to indemnify Raquel Rose against all claims, losses, expenses, damages and costs relating to any breach of these Terms, material and/or the use of or reliance upon the Services, by you or any person acting on your behalf when accessing or making edits on your content management system.
LIMITATION OF LIABILITY.
12.1 Raquel Rose shall not be liable under any circumstances to you under any legal or equitable theory, including but not limited to contract, tort, strict liability, negligence, common law or with respect to the site, the service or any content (i) for any lost profits, loss of use, or actual, special, indirect, incidental, punitive, or consequential damages of any kind whatsoever.
12.2 RAQUEL ROSE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW. YOU ACCEPT THAT YOUR SOLE REMEDY SHALL BE YOUR ABILITY TO TERMINATE THE SERVICE. OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.
FORCE MAJEURE.
13.1 Raquel Rose shall have no liability to you under this agreement if it is prevented from or delayed in performing its obligations under this agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other commercial disputes, failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of machinery, fire, flood, storm or default of suppliers or sub-contractors.
CHANGES TO OUR TERMS.
14.1 It is at the sole discretion of Raquel Rose to modify or replace the terms at any time. Raquel Rose will notify you of any modification to our Terms via email correspondence or with a clear notification upon your visit to our Site. You are responsible for reviewing our Terms upon notification of any change and continuing use of our Services shall constitute your acceptance of these Terms.
DISPUTE RESOLUTION AND BINDING ARBITRATION – NON-COLLECTION
15.1
• YOU AND RAQUEL ROSE COACHING, LLC ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE NON-COLLECTION CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.
• The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 15. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.
The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.
• You may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention do so within 60 days of your purchase. The arbitration or small-claims court proceeding will be limited solely to your individual dispute or controversy.
• You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR RAQUEL ROSE COACHING, LLC WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
If you would like to Opt-Out of the Arbitration Agreement, please contact us within thirty (30) days of your purchase at raquelrosecoaching@gmail.com so that we may accept your decision to opt-out. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.
15.2 Collections Actions for amounts past due or unpaid may be brought by Raquel Rose against you in a Court of competent jurisdiction to oversee this type of claim. You agree to be held liable for any costs of collection, including but not limited to, attorneys’ fees, court costs, late fees and collection costs. You agree to avail yourself to the sole jurisdiction of New York State for these types of claims to enforce past due amounts in a collection action.
MISCELLANEOUS.
16.1 These Terms apply to the use of our Services and do not create any agency, employment, partnership or joint venture, or employment with any person or persons who agree to be bound by them.
16.2 Raquel Rose shall not be liable for any failure to perform its obligations under these Agreements in circumstances beyond reasonable control. We accept no responsibility for any electronic, server or communications failure.
The following are the terms of service of “Confident and Carefree” offered and provided by Raquel Rose Coaching, LLC (“Raquel Rose”) which is a group coaching program offered to you under these terms (the “Terms of Service”). Please refer to our Privacy Policy page for the terms relating to the use of the raquelrosecoaching.com website (“the Site”). Privacy Policy [https://raquelrosecoaching.com/privacy-policy-2/] in this regard, both agreements are collectively referred to as the “Agreements”. Please note that all references to Raquel Rose refer to Raquel Rose Coaching, LLC.
Prior to your use of any of the offerings provided by Raquel Rose (as defined and outlined below within this agreement) and prior to your purchase and your request for services, you are required to read, understand and accept these terms. Prior to purchase, you will be required to confirm that you have read and reviewed and accept these Terms of Service by checking the box which states “I have read and reviewed the Terms of Service and agree to be bound by them.” Your checking of this box shall be construed as your digital signature and voluntary acceptance of these terms.
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH RAQUEL ROSE COACHING, LLC, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.
Occasionally we may, at our discretion, make changes to the Agreements. When we make material changes to the Agreements, we’ll provide you with prominent notice (for example by sending you an email.) Your continued use of the Service after the changes have been made will constitute your acceptance of the changes.
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SERVICES
1.1 Raquel Rose provides various offerings to its customers, these services include support, coaching and training to individuals who want to build healthy habits and improve their relationships with themselves. Customers will be provided with online training programs including the specific items identified under the respective product and service they purchase (the “Service” or collectively referred to as the “Services”).
1.2 Raquel Rose customers may purchase the following Offerings:
Confident and Carefree Payment Options:
- One Time Payment – $397.00
- Initial onetime payment of $397.00.
If you decide to utilize one of the Installment Plan options above, you understand and agree that you will pay the full price and that any missed installment payments may result in an acceleration of the Installment Plan and removal of access to the Services. Removal of access will not change your obligation to pay the full amount which is due upon the initial granting of access to the Services.
SERVICES DEFINED
Confident and Carefree
The details of what is provided under this offering are detailed here: https://raquelrosecoaching.com/confident-and-carefree/ and include a variety of educational and training sessions provided via an online coaching format with digital and video offerings. These may be altered and augmented from time to time to stay current, however the Services are provided in the form and format as they are made available to you.
Collectively, the foregoing list of services and any other services offered by Raquel Rose are referred to as the ‘Services’.
Due to the personalized nature of the Services, Raquel Rose may also offer other services add-ons on an a la carte basis which may be purchased separately. Upon purchasing our Services, you will receive exclusive information regarding all Services provided and information to cater to your business needs and goals. The Terms of this agreement will apply to any Services offered by Raquel Rose. Please note that our calls, text messages, and emails may be recorded and monitored for training purposes.
If you have any questions in relation to membership support, please contact us at [raquelrosecoaching@gmail.com] for clarification.
1.3 Requests for Services that fall outside of those outlined under any membership will be priced on an a la carte basis to be determined by Raquel Rose. Members acknowledge that any provision of these a la carte Services will be governed by Raquel Rose’s standard terms of service as set out therein.
1.4 Your access to and use of the content platform site may be interrupted from time to time as a result of maintenance or repair or any other reason within or outside the control of Raquel Rose.
1.5 Order Acceptance and Cancellation. You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
1.6 Prices and Payment Terms.
(a) Prices posted on this Site may be different than prices offered by us through promotions online, on social media, or with affiliates or brand partners. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
(b) We may offer from time to time promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
(c) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept MasterCard, Visa, American Express and Discover for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.
YOUR PURCHASE
2.1 When signing up for Raquel Rose services, you are required to provide registration information. We use this information to create an account profile for you on our system which centralizes your membership details, and all your membership requests (your “Account”). The registration information you provide must be yours and accurate. Any failure to notify us of any changes to this information constitutes a breach of our Terms of Service.
2.2 Upon signing up to any membership, you are required to provide one primary contact email address, phone number and address which we will use to communicate with you.
2.3 You are solely responsible for maintaining the confidentiality and security of your account and for all activities that occur on or through your account on our site. You are required to immediately notify Raquel Rose of any security breach of your account and we accept no liability for any losses arising out of the unauthorized use.
2.4 You accept that Raquel Rose makes no warranties regarding your potential traffic growth, reach, following, engagement and or any other increase in your blog or personal brand performance as a result of purchasing Raquel Rose’s Services.
OUR OBLIGATIONS.
3.1 By signing up and joining the Raquel Rose service as a client, Raquel Rose is obligated to provide you with the following:
* Deliverables Contained within Your Purchased Offering
* Access to Customer Course Group Chat
* Access to support from our Staff
These are collectively referred to as the ‘Deliverables’.
3.2 Upon implementation of the Deliverables, you accept and acknowledge that our obligations under the Service have been met and receipt of these Deliverables constitutes your acceptance to continue the Service.
3.3 In the event that you no longer wish to continue your membership, you must observe the termination clauses under this Agreement.
CUSTOMER OBLIGATIONS.
4.1 Due to the nature of the Service, Raquel Rose recommends that members undertake an active approach to implement the strategic advice provided under the Service in order to achieve the greatest potential for your business endeavor.
4.2 You acknowledge that you shall be responsible for (i) providing access and information for Raquel Rose to perform its obligations under the Agreements, (ii) payment in full for the price and or installment payment each month, and (iii) adherence to these Terms of Service.
RIGHTS YOU GRANT US
5.1 You grant Raquel Rose the right to charge the method of payment provided for the full price of all Services pursuant to the purchase option you Agree to.
PAYMENT.
6.1 You agree that you will pay for the Services upon purchasing a Raquel Rose package by paying up front, or by enrolling in a Installment Plan, as defined above. The amount of which you are required to pay is determined by the service plan you choose.
6.2 Your membership will activate immediately upon successful completion of your sign up and payment (“the Effective Date”). You shall, on the Effective Date be provided access to Raquel Rose products and services, but you must maintain at all times up-to-date and complete payment details. If you elect the Installment Plan Payment Option, you also agree to enroll in an automatic payment enrollment process (“AutoPay”) wherein your card will be stored and charged each month on the first of the month until you cancel your plan.
6.3 Following the Effective Date of your purchase, your payment to Raquel Rose will be placed on AutoPay unless you cancel your Installment Plan via written request to [raquelrosecoaching@gmail.com]. However, cancellation of your AutoPay will not waive your obligation to pay full price for the products and services you were provided. Upon cancellation, the full amount of the balance remaining will become due and payable within five (5) days before the end of the current Installment Period.
6.4 Raquel Rose may charge your payment method for any Services purchased and for any additional amounts (including any taxes and late fees or amounts due) that may be accrued by or in connection with your Purchase.
6.5 Raquel Rose may change the price for the Product Offerings fees from time to time and will communicate any price changes to you in advance and, if applicable, how to accept those changes.
6.6 YOU ARE RESPONSIBLE FOR THE TIMELY AND FULL PAYMENT OF ALL FEES AND ACCEPT LIABILITY ON BEHALF OF ANY THIRD PARTY IN THE EVENT OF LATE PAYMENT. FAILURE TO RECEIVE TIMELY PAYMENT WILL RESULT IN A SUSPENSION OF SERVICE AND CANCELLATION OF YOUR ACCOUNT WITH THE BALANCE DUE UPON CANCELLATION. YOU AGREE TO ANY AND ALL LATE PENALTIES, COLLECTION COSTS, AND REASONABLE ATTORNEY FEES IN FURTHERANCE OF COLLECTION OF PAST DUE AMOUNTS.
6.7 If Raquel Rose has not received payment at the beginning of each Installment Period, and without prejudice to any other rights and remedies, Raquel Rose may, without liability to any member cease to perform all or part of the Services until payment is received or restrict access to any member of the products and services provided.
6.8 In the event of clause 6.7, Raquel Rose shall be under no obligation to provide any or all of the Services during the period of any unpaid Installment Plan. Upon receipt of payment for the full balance, membership access will be restored.
6.9 Payment processing may be performed and facilitated by a third party, such as PayPal, which have their own policies and terms in relation to that payment and data. We request that you observe these terms and policies before agreeing to these Terms.
CANCELLATION AND TERMINATION OF SERVICES.
7.1 You may cancel your membership account at any time. If you cancel, THE REMAINING BALANCE WILL BECOME DUE BEFORE THE END OF THE THEN CURRENT INSTALLMENT PERIOD. The cancellation will take effect after the last day of the current Installment Plan, the balance has not been paid, we will terminate your account accordingly and pursue the balance due.
7.2 If you wish to cancel your account, you must contact us with your cancellation request via email at [raquelrosecoaching@gmail.com].
7.3 You understand and agree that a cancellation of your account will not result in a refund of any fees already paid to us and all Services that were paid for will be completed to the best of our abilities and control. An inability to perform the Services as a result of your acts or omissions will NOT result in a refund. If services are not performed due to reasons caused by Raquel Rose a refund may be issued under the sole discretion of Raquel Rose after a reasonable review of the issue that arose.
7.4 In the event that you cancel your account and re-activate it at a later date, all terms will apply from the date you re-purchased the Services.
7.5 Raquel Rose at its sole discretion may terminate or suspend your account immediately without notice if, in the sole discretion of Raquel Rose: (a) you are in breach of any of the Terms of Service (including but not limited to all policies regarding abuse and acceptable use of the Service) or any license for Third Party Software; (b) your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, Raquel Rose’s network, or the use and enjoyment of Raquel Rose’s other users; (c) Raquel Rose receives an order from a court to terminate the Service you are availing ; (d) if Raquel Rose for any reason ceases to offer the Service; (e) if you are no longer Raquel Rose’s customer, or (f) Raquel Rose determines that you are abusing the Service and/or not adhering to the guidance and suggestions provided by Raquel Rose; (g) for breach of the Payment Terms under these Terms of Service, and (f) at its discretion.
In the event of any of the examples raised above, Raquel Rose may refuse to accept your request for the Service, renewal or re-purchase following a termination or suspension of your use of the Service.
REFUNDS
For all online group coaching programs (Confident and Carefree), we offer a 30-day refund period for purchases from the time and date of original purchase.
In order to qualify for a refund, you must submit proof that you did the work in Confident and Carefree, applied the recommended strategies and it did not work for you. All refunds are discretionary as determined by Raquel Rose’s team.
In the unlikely event that the strategies in Confident and Carefree do not work for you, please submit a refund request to our support team by the 30th day at 11:59 pm PST. We will not provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.
To request a refund, please email raquelrosecoaching@gmail.com with an explanation of your reasoning for requesting a refund, as well as the following items…
Confident and Carefree:
– A copy of your worksheets from all group coaching calls
– Screenshots of social media postings reflecting course teachings
– Proof of active participation in the Confident and Carefree Group Chat
– Proof of attendance to live weekly group coaching calls
INTELLECTUAL PROPERTY
8.1 You agree that Raquel Rose owns all intellectual property rights created in the provision of the Services. Raquel Rose and its licensors own all right, title, and interest in and to Services and the systems and materials used to provide such Services including all modifications, improvements, upgrades and derivative works. You agree to assign all right, title, and interest you may have in the foregoing to us. Except for the express rights granted herein, we do not grant any other licenses, whether express or implied, to any of Raquel Rose’s intellectual property including software, services, and products.
8.2 Except as expressly stated herein, these Terms of Service do not grant you any rights to, or in, patents, copyright, database right, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Services.
8.3 All Raquel Rose logos, designs, scripts, reports, insights, tips, tricks and information created during the provision of services, are intellectual property of Raquel Rose.
8.4 Any use of intellectual property owned by Raquel Rose may not be used in connection with the sale or distribution of any product or service by you without our prior written consent, misappropriation of any intellectual property or trade secrets owned by Raquel Rose may result in an action for enforcement or in an effort to recover damages. Raquel Rose reserves the right to pursue a claim from any misconduct or improper dissemination and use of its intellectual property by any Client or third party or affiliate of Client.
MARKETING
9.1 You acknowledge that, from time to time, Raquel Rose may wish to refer to its relationship with you as a Client in its promotional literature and marketing materials. On acceptance of these terms, you consent to being referenced in such promotional material with the inclusion of images, words and feedback and any comments you may post to Raquel Rose chat boards and groups (ie. Facebook Groups).
9.2 Raquel Rose reserves the right to include quotes or summaries of reviews or comments from any members including their name, industry and website related to their Product Offering with Raquel Rose.
THIRD PARTY PRODUCTS AND/OR SERVICES.
10.1 As part of the Services, Raquel Rose may suggest that you acquire, install and use certain third party software or services (“Third Party Software”). Third Party Software is licensed to you by the respective owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth by such owners or licensees before installing Third Party Software, whether Raquel Rose assists you in the acquisition, installation, and/or use of Third Party Software. Raquel Rose has no responsibility or rights to the Third Party Software and does not license Third Party Software to you or make any representation or warranty regarding the Third Party Software.
10.2 Raquel Rose would like to disclose that further to the provision of our Services, there is a monetary relationship between certain services recommended within our membership and the owner of that third party product or service (the “Affiliate” or collectively referred to as “Affiliates”). This clause is provided for the purpose of disclosing Raquel Rose’s financial relationship with Affiliates, advertisers, sponsors and other third parties that we work with within our membership. In the event that you decide to purchase a product or service recommended by Raquel Rose, Raquel Rose may receive additional compensation from that purchase from the Affiliate. Despite the foregoing, Raquel Rose and our representatives provide our honest opinions and commercial experiences as they relate to the products and services that are recommended.
INDEMNITY.
11.1 You hereby expressly and irrevocably indemnify and hold harmless Raquel Rose against claims, actions, proceedings, losses, damages, expenses and costs arising out of or in connection with the use of the Service.
11.2 You agree that this discharge of liability will apply to Raquel Rose and its affiliated companies including its and their directors, employees, agents, representatives, independent contractors, licensees and assignees. You agree that this discharge of liability will apply to any and all proceedings, debts, claims and demands (both in law and equity) which you have had in the past, present or may have in the future arising directly or indirectly out of your use of the Raquel Rose Site and/or Raquel Rose Services.
11.3 You hereby agree that Raquel Rose and its affiliated companies including its and their directors, employees, representatives, independent contractors, licensees and assignees, shall have no liability for any damage caused by errors made in connection with the Services.
11.4 You accept that all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this agreement. Nothing in this agreement excludes the liability for death or personal injury caused by Raquel Rose’s gross negligence or for fraud.
11.5 You hereby agree that Raquel Rose shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under this agreement.
11.6 You agree to indemnify Raquel Rose against all claims, losses, expenses, damages and costs relating to any breach of these Terms, material and/or the use of or reliance upon the Services, by you or any person acting on your behalf when accessing or making edits on your content management system.
LIMITATION OF LIABILITY.
12.1 Raquel Rose shall not be liable under any circumstances to you under any legal or equitable theory, including but not limited to contract, tort, strict liability, negligence, common law or with respect to the site, the service or any content (i) for any lost profits, loss of use, or actual, special, indirect, incidental, punitive, or consequential damages of any kind whatsoever.
12.2 RAQUEL ROSE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW. YOU ACCEPT THAT YOUR SOLE REMEDY SHALL BE YOUR ABILITY TO TERMINATE THE SERVICE. OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.
FORCE MAJEURE.
13.1 Raquel Rose shall have no liability to you under this agreement if it is prevented from or delayed in performing its obligations under this agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other commercial disputes, failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of machinery, fire, flood, storm or default of suppliers or sub-contractors.
CHANGES TO OUR TERMS.
14.1 It is at the sole discretion of Raquel Rose to modify or replace the terms at any time. Raquel Rose will notify you of any modification to our Terms via email correspondence or with a clear notification upon your visit to our Site. You are responsible for reviewing our Terms upon notification of any change and continuing use of our Services shall constitute your acceptance of these Terms.
DISPUTE RESOLUTION AND BINDING ARBITRATION – NON-COLLECTION
15.1
- YOU AND RAQUEL ROSE COACHING, LLC ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE NON-COLLECTION CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.
- The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 15. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.
The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.
- You may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention do so within 60 days of your purchase. The arbitration or small-claims court proceeding will be limited solely to your individual dispute or controversy.
- You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR RAQUEL ROSE COACHING, LLC WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
If you would like to Opt-Out of the Arbitration Agreement, please contact us within thirty (30) days of your purchase at raquelrosecoaching@gmail.com so that we may accept your decision to opt-out. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.
15.2 Collections Actions for amounts past due or unpaid may be brought by Raquel Rose against you in a Court of competent jurisdiction to oversee this type of claim. You agree to be held liable for any costs of collection, including but not limited to, attorneys’ fees, court costs, late fees and collection costs. You agree to avail yourself to the sole jurisdiction of New York State for these types of claims to enforce past due amounts in a collection action.
MISCELLANEOUS.
16.1 These Terms apply to the use of our Services and do not create any agency, employment, partnership or joint venture, or employment with any person or persons who agree to be bound by them.
16.2 Raquel Rose shall not be liable for any failure to perform its obligations under these Agreements in circumstances beyond reasonable control. We accept no responsibility for any electronic, server or communications failure.
16.3 Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees to hold the Coach harmless for, and acknowledges and agrees that the Coach is not and will not be liable or responsible for, any actions or inaction of the Coach or any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
